Holiday Hours & Dispatch Updates
Clear information on opening hours and dispatch throughout the holiday period.
A message to our community
Firstly, we want to show our appreciation to everyone within the Bluewell community. The researchers we deal with daily and the customers and clients we’ve gotten to know has been a true pleasure. From everyone here in the Bluewell team, we want to wish you all a Merry Christmas and a Happy New Year.
We’ve broken down our holiday schedule below so you’re not left wondering where your parcel is. We will try our best to ship as many parcels as we can during this period, but please be prepared for delayed shipping and slower delivery times as delivery providers will also be operating on limited services.
Status guide
Business as usual. Orders placed before 2pm will be shipped the same day.
OpenWe are closed and will not be shipping orders. Orders will be queued.
ClosedOrders are shipping, however delivery times may be slightly delayed due to limited staffing and courier disruptions.
Expect delaysHoliday schedule
| Date | Status |
|---|---|
| Monday 22nd December | Open as usual |
| Tuesday 23rd December | Open as usual |
| Wednesday 24th December (Christmas Eve) | Closed |
| Thursday 25th December (Christmas Day) | Closed |
| Friday 26th December (Boxing Day) | Closed |
| Saturday 27th December | Closed |
| Sunday 28th December | Shipping open |
| Monday 29th December | Shipping open |
| Tuesday 30th December | Shipping open |
| Wednesday 31st December (New Year’s Eve) | Closed |
| Thursday 1st January (New Year’s Day) | Closed |
| Friday 2nd January onwards | Open as usual |
Important
Important: We’re still accepting orders throughout the holiday period, but please note processing and dispatch delays may occur due to reduced staff and high order volumes. The last recommended date for pre-Christmas delivery in the UK is Friday the 20th.
Royal Mail UK: During the festive period, Royal Mail services may experience delays. Please allow a few extra days for delivery, as orders sent via Tracked 24 may not always arrive the next working day due to seasonal demand and reduced services.
EU & worldwide shipping: These holiday timelines also apply to EU and international researchers. Customs processing in destination countries may introduce additional delays outside of our control, so please allow extra days for delivery.
If you have any questions, feel free to send us a message on live chat. We respond quickly.
Thank you
Once again thank you all for being part of the Bluewell community. It’s been a fantastic year, so enjoy your last days in 2025 and we’ll see you all in 2026.