Welcome to the Bluewell Peptides Help Center — your hub for expert guidance, essential tools, and quick support. Whether it’s your first order or your fiftieth, you’ll find everything you need to know here to keep your research running smoothly.

Quick Access

• Delivery Information

• Certificates of Analysis

• Reconstitution Guide

• Peptide Calculator

• Returns & Replacements

Popular Help Topics

Ordering & Payments

We accept the following secure payment methods:

• All major debit and credit cards

• Bank transfer

• Cryptocurrency (BTC, ETH, USDT)

• Local cash payment for Manchester deliveries

Why we don’t accept Klarna, Apple Pay, or Google Pay:

Due to the nature of peptides being for research use only, certain payment providers (including Klarna, Apple Pay, and Google Pay) do not process transactions for this product category. This is standard across the industry and affects all legitimate UK peptide suppliers. To keep payments smooth and secure, we offer card payments, bank transfer, cryptocurrency, and in-person cash (Manchester only).

Shipping & Delivery

• Same-Day Dispatch – Weekday orders placed before 3:00 pm are shipped the same working day.

• Tracked Delivery – Via Royal Mail and DPD.

• Delivery Options – Choose standard or express at checkout for flexibility and speed.

Quality & Lab Testing

Every batch is independently tested and verified for purity. Certificates of Analysis (CoAs) are available for every product and can be downloaded directly from our site.

Reconstitution & Handling

Follow our step-by-step reconstitution guides and use the Peptide Calculator for precise measurements, ensuring accuracy in every stage of your research.

Returns & Replacements

Unopened, sealed products may be eligible for return within our policy window. For full details, see our Returns Policy.

Self-Service Tools

• Peptide Calculator – Instantly calculate the correct reconstitution amounts for your research.

• Lab Certificates – Search by product or batch number to download the CoA for your order.

• Reconstitution Guide – Learn correct preparation and handling techniques.

Need More Help?

Our UK-based support team is here to assist with any questions.

• Live Chat – Click the chat icon in the bottom-right corner of the site for instant help.

• Email – Use our Contact Page to send us your query.

• Manchester Deliveries – For local delivery enquiries, contact us directly to arrange payment and drop-off.