Bluewell Help Center
Welcome to the Bluewell Peptides Help Center — your hub for expert guidance, essential tools, and quick support. Whether it’s your first order or your fiftieth, you’ll find everything you need to know here to keep your research running smoothly.
Quick Access
Ordering & Payments
We make payments simple, secure, and transparent. The following options are available:
- Pay by Bank (Fena) – FCA-regulated open banking, instant and secure.
- Secure Payment Link – Pay via PayPal, Apple Pay, Google Pay, or debit/credit cards.
- Online Bank Transfer – A trusted and reliable traditional method.
- Local Payments (Manchester only) – Cash, Pay by Bank, or Bank Transfer for same-day delivery.
At Bluewell Peptides, we only use FCA-regulated, fully transparent payment solutions to ensure your order is processed safely and discreetly.
Shipping & Delivery
- Same-Day Dispatch – Weekday orders placed before 2:00 PM are shipped the same working day.
- Tracked Delivery – Shipped via Royal Mail or DPD, with full tracking provided.
- UK Delivery – Royal Mail Tracked 48 (1–3 working days) or Royal Mail 24 Tracked (1 working day).
- International Delivery – Europe (3–5 working days) and Worldwide including the US (5–7 working days), all tracked. View International Shipping Details.
Quality & Lab Testing
Every batch is independently tested and verified for purity. Certificates of Analysis (CoAs) are available for every product and can be downloaded directly from our site.
Reconstitution & Handling
Follow our step-by-step reconstitution guides and use the Peptide Calculator for precise measurements, ensuring accuracy in every stage of your research.
Returns & Replacements
Unopened, sealed products may be eligible for return within our policy window. For full details, see our Returns Policy.
Self-Service Tools
- Peptide Calculator – Instantly calculate the correct reconstitution amounts for your research.
- Lab Certificates – Search by product or batch number to download the CoA for your order.
- Reconstitution Guide – Learn correct preparation and handling techniques.
Need More Help?
Our UK-based support team is here to assist with any questions.
- Live Chat – Click the chat icon in the bottom-right corner of the site for instant help.
- Email – Use our Contact Page to send us your query.